COVID-19 UPDATE 3-20-20

This is a difficult time for all of us and we can appreciate that many of our friends and family are struggling, as we begin the fight to eradicate this virus spreading throughout our great country. I have no doubt we will persevere and become stronger and closer to each other when this crisis passes, as we have done before. Please know if you have left any valuables with us, we have secured them and will reach out to you in the near future. Our District Manager, Noreen, will be available to answer your questions via email at nbsky@aol.com. Calls to our stores will be forwarded to Noreen as well, so we can stay in touch. Noreen can be reached directly at 516-780-3925. After 42 years of uninterrupted service to the community we are saddened to close under State Order but we believe it is the right decision as we had already come to this conclusion on our own. This will allow our staff to stay home and we encourage you to do the same. We all have family members we care and worry about.

We hope you will remain healthy and we are looking forward to re-opening and seeing you again soon!

 

Bob, Joy and the Diamond Jewelers Team

Robert Borneman, President Diamond Jewelers

May 24, 2020 – Please Note

COVID-19 UPDATE  Taking Care Takes Time

 

While we are still temporarily closed under the NY ON PAUSE regulations, we wanted to update you and let you know that we have been working very hard behind the scenes, planning for the day when we will be able to begin to re-open.  We believe you will be pleased with our comprehensive plan to serve you safely and provide one on one service.

 

Under the guidelines of the NYS Phase 1 re-opening plan (which will allow us to only do curbside and instore drop off, pick up and gold buying), our goal is to restart slow and safe with a very limited number of days, hours and services.  Our jewelers will be working on repairs and special orders.  Our staff is ready to meet whatever needs you may have.  As we are allowed to progress into NYS Phase 2 re-opening plan we will begin to expand our days, hours and services for your shopping convenience.

 

Taking Care, Takes Time.  We appreciate your patience while we slow down the pace of service to protect everyone.  From all of us at Diamond Jewelers, we want to send out a heartfelt thanks to the selfless and heroic front-line workers in the healthcare and essential services industries that have done all they can to keep us safe.  We would also like to thank our customers, friends and family who have supported us over the last four decades, serving the community for three generations now.  We miss you and we are looking forward to seeing you again!

 

Bob, Joy and the Diamond Jewelers Team